shipping & returns
shipping & re tu r n s
Hooked Earring Company offers free shipping on all orders over $15
allow for 1-3 days of processing and standard shipping is 2-7 business days. We also offer guaranteed 2 day shipping for $5.
Return & Exchange Policy
We recognize that there are times that you may not be satisfied with an item due to a specific reason such as size, color, preference, or defect. Our return policy allows you to return new and unused products within 7 days of receiving the product for a full refund. The customer is responsible for any return shipping charges. If the item contains a defect, the customer may be entitled to a replacement with no additional charge pending owner approval. Our replacement policy allows a customer to request a replacement within 7 days of receiving the product, Please contact firstname.lastname@example.org for information on how to make a return or request a replacement.